• Report a Suspected Defect: If you notice a defect, contact us to arrange a return for inspection.

• Inspection and Resolution: Our master jeweler will assess your item. If a defect is confirmed, We'll repair or replace the item at no cost.

Additional Benefits:

Complimentary maintenance services to keep your jewelry looking its best.

• Discoloration from chemicals, heat, or water.

• Normal wear and tear, such as micro scratches.

• Damage from improper use, like lost stones due to bent prongs.

• Alterations or repairs by third-party jewelers.

For damages not covered under warranty, we offer paid repair services. Note: Lost center stones are not replaceable under this warranty. If a stone loosens, secure the stone and the jewelry, and contact us immediately.

This warranty is valid only for the original purchaser and is non-transferable. Items purchased through resale are not eligible.

For questions or to request service, please contact our support team directly. We are dedicated to ensuring your complete satisfaction with your Created Forever purchase.