Questions? We've got answers
Is shipping really free?
Yes. Every US order ships free with fully insured FedEx delivery and typically arrives within 2–5 business days. An adult signature is required at delivery, and expedited overnight shipping is available at checkout.
What if it isn't quite right?
You have 30 days from the ship date to return any new, unworn piece for a full refund, minus shipping and gift-packaging charges. Resized or repaired items can't be returned. Read the full policy.
What does the warranty cover?
Every piece is covered for one year against manufacturing defects. If our master jeweler confirms a defect, we repair or replace it at no cost. See warranty details.
Will it arrive ready to give as a gift?
Yes. Every order arrives in our signature Created Forever packaging, and you can mark your order as a gift and add a note in your cart.
How do I find my ring size?
Use our ring size guide to measure at home with a ring you already own or a strip of paper. If you're between sizes, choose the larger one.
Are lab-created diamonds real diamonds?
Yes. Lab-created diamonds are made of carbon in the same crystal structure as mined diamonds, so they share the same physical, chemical, and optical properties. The only difference is that they're grown in a controlled laboratory instead of being mined from the earth.
What's the difference between a lab-created diamond and moissanite?
A lab-created diamond is a real diamond. Moissanite is a different gemstone made of silicon carbide. It's nearly as hard as diamond, shows more colorful fire, and costs considerably less. Moissanite carat weights are listed as DEW (diamond equivalent weight), which tells you the size of a diamond it looks like.
Care instructions
How to Care for Your Jewelry
Your jewelry is more than just an accessory—it’s a cherished piece of your story. Follow these simple care tips to keep it as radiant as the day you received it:
1. Keep It Dry
Water, perfumes, lotions, and household cleaners can dull the brilliance of your jewelry. Always remove it before showering, swimming, or applying beauty products.
2. Store with Love
Protect your jewelry from scratches and oxidation by storing it in a soft pouch or a lined jewelry box. Keep it in a cool, dry place away from direct sunlight.
3. Clean Gently
Wipe your jewelry regularly with a soft cloth to maintain its shine. For a deeper clean, use mild soap and warm water, then dry thoroughly with a soft cloth.
4. Handle with Care
Jewelry is delicate—avoid dropping it or applying pressure to prevent damage. Be mindful of hard surfaces that may scratch or bend your pieces.
5. Last On, First Off
Make your jewelry the final touch of your routine—put it on after applying lotions, perfumes, and hairspray. At the end of the day, remove it before bed to keep it in pristine condition.
Cherish Your Jewelry, and It Will Cherish You Back!
By following these simple steps, your jewelry will remain as timeless and beautiful as the moments it represents.
We Offer Value
At Created Forever, we craft your jewelry and send it straight to you, cutting out the middlemen. This means no retail markups and more value for you.
Packaged with Care
At Created Forever, every order is a showcase of elegance. Your jewelry arrives in beautiful packaging, transforming each unboxing into a memorable moment. We focus on the fine details to ensure that the quality and care we stand for are felt from the moment you receive it.